This is a discussion on Non-prep related rant within the General Talk forums, part of the General Discussion category; Originally Posted by Medic33 bullshit you don't like them then go satellite dude wild blue, hughes net ect. don't say that is the only internet ...
I sort of hate Comcast too because they have fairly frequent outages. I found that calling them and complaining a lot seems to help. I get upgraded to the newest hardware at least once a year, and my connect speeds are good for a residential account.
I just checked and am getting 120 mbps down and almost 15 up.
Tip: most big companies (like Comcast) have a customer retention group, though they may call it something else. Always say that you want to discontinue your service, then ask if they have such a group. The people in these retention groups are authorized to do pretty much anything to keep you as a customer. I have gotten better equipment, free plan upgrades, free months, and lower rates by using this little trick. It's worth trying.
Success Is going from failure to failure without losing your enthusiasm - anonymous
We have directv for television and a dedicated dsl line with 10mbps from the local phone company. The dsl line costs me $29.95 a month. Check with your local phone company and see if you can do the same.
You build on failure, you use it as a stepping stone.
"There is nothing so exhilarating as to be shot at without result." Winston Churchill
"Leave the artillerymen alone, they are an obstinate lot." Napoleon
Member: VFW, American Legion, Vietnam Veterans of America, Society of the 5th Infantry Division, Sons of the American Revolution.
When I was 40 miles west of Chicago, city of 50,000, Comcast was THE only provider and had their way (expletive removed) with the citizens (and me). When I moved, I dropped off the modem and got the receipt and filed it (thank God). Three months later, I get a forwarded bill for $200 for the modem. The claim I didn't return it. It took me nearly a half hour of waiting on the phone before I could talk to someone. "Just send us a copy of the receipt. So I sent them a copy of the receipt and figured it was done. NOPE, went thru it two more times. Comcast can go to ....
I really want one of these!Hidden Content
Chattanooga EPB added fiber optic as an option a few years ago and I thought "finally some competition". Sadly, nope, they just priced comparably to Comcast, but because of that Comcast is considerably more responsive to keeping our business.